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The Evolution of C-Stores

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by Mike Cummings, Sr. Principal

May, 16 2023

The Covid pandemic had a significant impact on the industry.  The overall number of stores and revenue declined, and it also changed purchasing patterns.  The pandemic highlighted how gaps in the global supply chain added a sense of urgency to keep pace with high-demand products in non-traditional C-store categories. Many customers relied on the channel for daily essentials, including grocery items, as well as treats to boost spirits.

The C-Store Landscape covered the most prevalent functions/types of C-Stores including travel centers, fueling C-Stores, Grocery C-Stores, and Urban C-Stores. 

There are still many opportunities for new locations within all types of C-Stores. But what is currently happening in the marketplace and what is next? 

The most interesting current trend is the diversity of food choices.  From personal experience driving to jobsites, I would decide where to stop based on demonstrated ability to provide a good cup of coffee.  That is basic and can provide an alternative to the coffee shop. Not only are food choices the most interesting trend, but it can also have a large impact on revenue. Foodservice sales in convenience stores increased 20.5% in 2021 after falling 10% in 2020, according to the 2022 Convenience Store News Industry Report. Some of the increase was driven by changes in consumer behavior during the pandemic, but it is also driven by demographics. Data from Cargill show millennials are the top indexing convenience store customers. “Better-for-you” foodservice offerings are key to capturing the demographic, as are Mexican-inspired flavors, said Jessica McMillan, strategic account lead for convenience stores at Cargill. “When we look across the consumer base, millennials are actually the first generation to prefer Mexican flavors over Italian flavors,” she said. “If you look at Gen Z, Asian flavors are their top choice.”

By incorporating more diverse flavors like Mexican and Asian, along with healthier choices, can C-stores become an alternative to fast-casual restaurants and/or the market section of a grocery store? I believe they can.

Have you noticed that grocery stores have added market sections to their offerings or included branded C-stores on their sites?  That empirical evidence alone demonstrates the opportunity For C-stores. Some restaurants pivoted and sold basic grocery items during the pandemic.  The C-store can provide both groceries and meals on a 24/7 basis.  

I expect this duality of grocery and fresh meals represents the current evolution opportunity in the C-Store market.  Providing diversity of offerings in grocery, meals, snack, and beverage categories can increase revenue per visit as well as deliver new, regular customers. 

Full realization of the concept will require a focus on convenience including loyalty apps, self-checkout, drive-throughs, and express options.

That is what is happening today in the marketplace, but what about tomorrow?  Stay tuned.

This is part 2 of a 3 part series. To see previous parts, see our news tab, on our website!

Mike Cummings, Sr. Principal

The C-Store Landscape

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by Mike Cummings, Sr. Principal

March, 21 2023

Convenience stores serve a variety of needs and continue to evolve.   Full disclosure – I am a fan of C- stores, both in my daily life and when I am on the road going to jobsites.  There are more than 150,000 C-stores in the US, and it is a half-trillion-dollar annual industry.  They may or may not sell fuel.  C-stores are evolving from the traditional “cokes and smokes” to becoming a destination and not just a place for gas and a cup of coffee.  C-stores come in all kinds of sizes from small walk-up non-fueling locations to the biggest in the world like Buc-ee’s. 

Most convenience stores fulfill a variety of needs so they can be difficult to categorize.  Among the primary needs that C-stores can fulfill:

Travel centers are generally large facilities with convenient auto and diesel fueling, large restrooms and lots of drinks and snacks.  Many have a restaurant incorporated.  Travel centers offer a welcome stop on road trips to stretch your legs and refuel. Other amenities that you might find at a travel center include:

  • dedicated truck and RV parking areas
  • Pet relief area (I had no idea so many truckers travel with a pet)
  • Expanded food choices.

Fueling convenience stores

The primary function of some C-stores is to sell fuel, with an assortment of snacks and beverages.  Many times, these may be the only fueling option in town or within miles. 

Grocery convenience stores

The primary function of some C-stores is to be the local grocery store; these may be the only grocery option within miles. These stores will also have an assortment of snacks and beverages, and other convenience items, and may also sell fuel.  Grocery is now the third most common category purchased at convenience stores, falling just below snacks and candy, according to data from NRS.

Urban convenience stores

These small, non-fuel locations are normally seen on an active, pedestrian street and cater to people living or working nearby.  I was quite surprised to encounter these types of C-stores while traveling internationally. One in Beijing on the ground floor of a high-rise office building features a steam table serving lunch to workers in the office building.

As I said, most convenience stores fulfill a variety of needs and fit within multiple categories.  The good news is that there are still many opportunities for new locations within all types of C-Stores. And for new types of stores.  Will the “lessons learned” during the Covid pandemic lead to evolution of C-stores or even new types of C-Stores? 

Stay tuned.

Mike Cummings, Sr. Principal

Reflection and Recap

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by Theresa English, Principal

February, 20 2023

For TK Architects, the gift of 2022 was growth.  After two very difficult years, we saw our efforts pay off with work from new clients.  We added a new Principal, Trevor Ruhnke, which is very exciting.  Leading the next generation of owners will be an architect, a Structural Engineer and a MEP Engineer.  We also doubled our staff including  some fantastic interns.  The talent that has joined us is so exciting and fresh.  We are seeing their growth daily. 

Cinema projects have started to reappear on our drawing boards (okay, monitors but that isn’t quite as elegant of an image).  Entertainment is showing growth too.  Renovation to update and augment amenities is widespread and growing.

Our F& B clients are kicking off national growth programs and expanding their franchisee rosters.  We’ve been working with them to develop their prototypes to allow this growth to be efficient and cost effective while offering the best guest experience.  I was able to attend the Food Service Equipment and Design Thought Leadership Summit conference in Chicago for the first time.  It was great to spend a couple days thinking about what the customer experience of the future restaurant will be.

We have further expanded our project types to include convenience stores.  These clients growth was being hampered by not being able to roll out drawings fast enough.  We were able to help them accelerate and increase their growth and surpass their desired location count by end of this year.

We are happy to leave the early 2020’s in the past.  In 2023, we look forward to adding new clients and more staff to help them achieve their goals.  Stay tuned for further developments!

Theresa English, Principal

Workload and the Workplace

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by Jack Muffoletto, Sr. Principal

October 10, 2022

We have been seeing a rise in demand for renovation and conversion work.  There is a fair amount of new construction work but the discussions about re-thinking existing buildings and spaces represents a sizable share of our current workload.  New construction is getting more expensive every day, and lead times for material and equipment are causing scheduling nightmares.  Most challenging about schedules is that they are stretched out causing more expense and a longer wait time for revenue to start

Additionally, it is no secret that a lot of existing real estate is being repositioned due to the rise of remote work.  With more people settling in and figuring out how to work from home, it is natural to deduct that there is less demand for office space.  The lingering impact on getting people to return to workplaces is being driven by new thinking.  In our entertainment field of design, we are seeing a trend toward massive mixed-use expansion including office, retail, restaurant, entertainment, gym, parking, residential and outdoor space.  Mixes of these components based on market and demographics can give top to bottom new life to existing buildings, spaces and developments.  The savings from material re-use and the need for less supplies is desirable when you start a project with an exterior shell and a site that is already developed.  Part of the concept is to have less closed off or separated and individual uses and more openness and free flowing circulation between uses.  Revenue generating specialty nodes help to connect and transition between spaces.  Bars and cafes create energy, and seating areas allow people to use Wi-Fi and socialize.  Then add in retail pop-ups, cultural programming like art and entertainment components like micro cinema, duck pin bowling, axe throwing or arcade.  As I think about the workplace there needs to be amenities, technology and a way to optimize collaboration which promotes culture and a sense of belonging.

Office becomes more valuable when it is a mixed-use component and everything is in the same building.  Mixed-use as a building category has evolved with more of a lifestyle/entertainment emphasis.  Our workload has progressed to creating ‘human experience centers’.

As designers it is exciting to be involved in rethinking the future and how we live, work and play together.  Stay tuned, big things are coming your way soon!

Real Men Wear PINK!

Breast cancer affects everyone – it doesn’t matter if you’re a man or a woman.  I have been, and will wear pink everyday of October to raise awareness for and money for breast cancer. By raising money and awareness through Real Men Wear Pink, I’m helping to save more lives from breast cancer.

Every day, the American Cancer Society is saving more lives from breast cancer than ever before. They’re helping people take steps to reduce their risk of breast cancer or find it early, when it’s easier to treat. They provide free information and services when and where people need it, fund groundbreaking research and they’re working to ensure access to exams and treatment for those who need them.

What I Promise to do

Wear something pink everyday in October, and love it! Follow my fund raising progress and click to donate at the Real men Wear Pink website. My goal is $2,500.

Have more questions, want to share your pink outfit? Share it with us on our socials! Or email me at jmuffoletto@tkarch.com .

Jack Muffoletto, Sr. Principal

Structural Definitions

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by Steve Petracek, Principal

JUNE 24, 2022

Communication can be very difficult. I could think I am saying one thing, but you might hear something completely different. It happens all the time in normal day-to-day conversations. How about when the subject is work-related and specific terms are used? The terms may be straightforward, but many people put different meanings or nuances to them. As some of you may know, I am also in the Navy Reserves and as I write this, I am in DC working on a reorganization of units, and a key phrase we keep falling back to is “words matter”. Meaning, that specific words need to be used at certain times, and they must be chosen carefully so that others understand them, and you can get your expected results.
Let me help with a better understanding of some technical words:

MEMBER – I used the word member almost a dozen times below, and not always in the same context. And in this case, it is exactly as Merriam-Webster describes it, “one of the individuals composing a group”.

DECK – This is the first line of the load path as it carries the floor and roof and transfers the load to the beams. In addition to carrying the gravity load, it works to carry the lateral load to the lateral resisting members.

BEAM – This is basically any horizontal member. Structurally, I would call the beam the first member supporting a floor or roof. Which leads to the next definition, the girder.

GIRDER – Typically horizontal or predominately horizontal member that supports beams.

TRUSS – A built up section to reduce the weight of the member and span a longer distance than a typical W-shape beam or girder. Very beneficial in creating long and open spaces but more depth is required.

COLUMN – Typically a vertical member but not always at 90 degrees to the foundation. Columns will carry the loads of the beams and girders.

FOOTING – or Foundation but never footer (section at the bottom of a page) or footin’ (not sure what that is). It is the bottom of all load carrying members and used to distribute the load to the soil. It carries both gravity and lateral loading.

BRACE – This is a diagonal member that is used to brace or support other members. These can be X-braces, single diagonals, and K-braces among other types. These are the vertical members that typically get in the way of openings or blocking some form of opening and are used to, in most cases, resist lateral load created from wind, seismic, or seating loads.

STRUT – A horizontal member that resists a force in line with itself. These are typically located in the plane of a diaphragm. It helps transfer the load from the diaphragm across an opening to a load carrying member such as a shear wall.

SHEAR WALL – Constructed of CMU or concrete and works also as a load bearing element. Typically, they are around the perimeter of the building and in theatres, is sometimes used as a demising wall.

TOP OF STEEL – This can be confusing. Top of steel is measured as the top of the structural steel such as a beam or girder. It is not the top of the steel joist sitting on a beam. Coordination for the top of steel elevation is left to the fabricator in coordination with the joist supplier verifying joist seat depth.

I know this is not as exciting to most as it is to me, but this should help anyone on a construction site, or when dealing with engineers and architects.

The best story I have heard was from a fellow coworker that was out on a site visit talking with the contractor about the steel framing. Structural engineer site visits are early and there is minimal framing up in some locations. In one location the contractor kept describing the issue he was having with the beams. As the engineer surveyed the site, all she saw were columns. When she stated there were no beams out there, the response was, “they are right there, those vertical beams.” Then she understood. Once we all have the same definitions, we can better support and help each other.

Have more questions about structural vocabulary, or stories about coordination that you would like to share? Ask! Email me at spetracek@tkarch.com

Steve Petracek, Principal